HOIZR
Help centre

How can we
help you out?

Pick the lane that matches your role. Active event organizers get same-day support; everyone else gets a reply within one working day.

Talk to Hoizr

Support is available across IST hours with same-day replies for active event organizers.

Email support

New organizer questions

Considering Hoizr but haven't onboarded yet? Get help bringing your event onto the platform, publishing directly, and understanding the AI event offer.

Talk to sales

Read the playbooks

Our blog ships short operator playbooks every couple of weeks — on-sale day, fan CRM growth, door ops, and more.

Open the blog
Quick answers

Before you write.

I'm an event organizer. How do I reach support during my event?

Email contact@hoizr.com or use the in-dashboard help button. Support monitors both channels across IST hours and during weekend show windows.

I'm a customer who bought a ticket. Who do I contact?

For ticket queries and refunds, reach contact@hoizr.com or the contact channel inside your order page.

I'm a journalist or press contact.

Write to contact@hoizr.com for the press kit and interview path.

I'm thinking of partnering with Hoizr.

Email contact@hoizr.com with what you're building — agency, venue, collective, or operator network.

Something looks broken on this website.

Send a quick note to tech@hoizr.com with the URL and a screenshot if possible. Technical issues are triaged the same day.

Full event operating stack

The easiest way to grow your events in India.

Direct sales. Owned fan CRM. AI event evaluation. No setup fee, no subscription, no card details required. Publish events directly.